Consumer Experiences
Messaging Window
usability testing 4 designs/prototypes

Initial testing and research of multiple redesigned web chat windows with B2B2C real users and customers of F500 companies globally, touching over 1B+ users.

1 designer | 2 Project Managers
| 6-9 Developers | 6-12 month project

Tested protoype BU

Tested prototype MV

Tested prototype NS

Tested prototype TD