EasyPost internal fulfillment
iOS app design + usability testing
View DesignRole: Research, Design, Prototypes, Development
Team: 1 Designer, 1 Researcher,
4 warehouses, 60+ Participants
Timeline: 3 quarters
Purpose: This no-touch app works in tandem with a SKU scanner, optimizing workflow for warehouse staff to locate, package, and ship items hands-free. Each workflow stage advances with SKU scans, enabling efficiency and minimizing errors.
Core Features
- SKU-Driven Navigation: Guides users step-by-step, advancing each task via SKU scans without needing touch interactions.
- Automated Task Progression: Scanning SKUs moves tasks from picking to packing, reducing manual steps.
- Order Details: Displays item location, packaging needs, and shipping specifications, updating statuses upon each SKU scan.
- Real-Time Inventory Updates: Automatically adjusts stock based on scanned items, with alerts for discrepancies.
- Shipping Label Generation: Produces labels upon completion of packaging, confirmed by SKU scan, ready for immediate dispatch.
Design Elements
- Minimal UI with Visual Feedback: Clear visual indicators for workflow stages, with color-coded statuses for quick identification.
- Barcode & SKU Integration: Every function (from locating to packing) operates on real-time SKU scanning, reducing friction.
This approach ensures rapid, accurate order fulfillment, enhancing productivity and supporting a scalable, hands-free system ideal for high-volume environments.
